Legal Operations
A collection of legal operations resources your in-house team can use to control outside counsel costs.

Four Buckets: A Smart & Simple Legal Invoice Review Strategy
Too important to ignore, too tedious to tolerate. That’s the tension most in-house legal teams feel when…

Legal Spend Reporting: The Practical Guide
In this guide to legal spend reporting, you’ll learn the key criteria for success, the top reports…

3 Soft Skills You’ll Need With New E-Billing Software
Code alone cannot solve a process as sophisticated as e-billing (although our developers will continue trying). You'll…

How to Automate & Accelerate Your Invoice Approval Workflow
Open the bill, check for errors, forward to Finance, repeat. Invoice approval is one of those tedious…

Rules to Remember When Enforcing Legal Billing Guidelines
Effective legal billing guidelines can fundamentally transform your law firm relationships. They have the power to push…

(Checklist) Anatomy of an Effective Legal Billing Process
The end results of an effective legal billing process are easy to recognize: Fair prices, fast payments,…

5 Legal Operations Frustrations Solved by Better Billing Guidelines
Listen. We get it. Legal billing guidelines are hard to get excited about. So if your team…

5 Legal Tech Truths Companies Can Trust For The Next 5 Years
Editor’s Note: This post was inspired by a panel discussion on the topic of “In-House Lawyers of…

The Next Frontier: A.I. and the Efficiently Resourced Legal Department
On June 20th, 2019, Brightflag hosted a panel discussion in Melbourne which explored the future of the in-house…

3 Key Innovations in Invoice Review, Matter Management, and Analytics
Brightflag’s CEO Ian Nolan and Head of Product Sarah Scales presented at CLOC Las Vegas 2019. Their…

Improving Matter Management with Data
Executing legal work is the core function of corporate legal teams. The management of that work, including…

CLOC 2019 Key Themes: The Maturation and Evolution of Legal Operations
The Corporate Legal Operations Consortium (CLOC) brings a host of legal professionals together every year so they…

Optimizing Your Legal Invoice Review Process with A.I.
The legal invoice review process is part of the job description for corporate legal teams. Once outside…

Legal Operations Improving Relationships Between Law Firms and Corporate Legal Teams
Data and broader skill sets for new lawyers are driving factors

How to get Budget for a Dedicated Legal Operations System
Working with your CFO to provide trusted advice to senior leadership

CLOC 2018 – Dispatches from the Greatest Minds in Legal Operations – Part 3
This is the third of a three-part series on the key themes we took away from the…

CLOC 2018 – Dispatches from the Greatest Minds in Legal Operations – Part 2
This is the second of a three-part series on the key themes we took away from the…

CLOC 2018 – Dispatches from the Greatest Minds in Legal Operations – Part 1
This is the first of a three-part series on the key themes we took away from the…

The Human Side of E-Billing
Technology doesn’t implement itself – it takes people to do it.

The Latest (and Greatest) Litigation Cost-Control Strategy
This is the second in a series of posts about litigation costs facing corporate legal departments. It…

Vendor Security: Why Legal Ops Should Require ISO Accreditation
Cyberattacks, data breaches, information security. Nothing is more topical (or important) for legal departments and their law…

US Litigation Trends for 2017
This is the first in a series posts from Brightflag on litigation costs for corporates. In it…

Legal Invoice Review: How To Do It Effectively
This is the second of a two-part Brightflag series on legal billing guidelines and invoice review, find…

Creating Effective Billing Guidelines
For any legal department, a clear and concise set of outside counsel billing guidelines is one of…

Smarter, Faster, Cheaper
“Law Firm Rates Are Way Too High”, declared a recent headline in Bloomberg Big Law Business. In…

How Data can Drive Law Firm Panel Management & Review
Three trends influencing law firm panels Challenges of legal panel management Informing data-driven panel reviews