The Legal E-Billing Leader on G2
When we say Brightflag is the best customer service you’ve ever experienced, we mean it. Brightflag has the highest satisfaction rating and the most 5-star reviews of any legal e-billing product on G2, the largest and most trusted software marketplace.
Brightflag has the best customer support services I've ever experienced.
— Sophie Nguyen, Legal & Governance Coordinator
Brightflag's support is unparalleled. They're easy to get a hold of, quick, thorough, and always a pleasure.
— Lindsey Marandola, Director of Legal Operations
The passion for customers and the can-do attitude are outstanding. Not once have we regretted choosing Brightflag.
— Suha Gehrer, Operations & Analytics Head, Legal
Not only are the analytics outstanding (this is my third e-billing system), but the customer service and collaboration are top-tier.
— Sheila Dusseau, Head of Global Legal Operations
The Brightflag team are second to none when it comes to providing support, training, and best practice of the system.
— Zoe Baynes-Davidge, Legal Operations Manager
Brightflag is joyful to work with. They provide immense support both pre- and post-implementation, and no ask is too much.
— Nick Cuffe, Change, Innovation & Technology Manager, Legal, Governance & Regulatory Affairs