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Resources for starting, scaling, and optimizing e-billing and matter management—and your legal operations career.

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Brightflag's General Counsel and VP of Legal & Compliance Laura Gleeson, smiling in black business attire, in front of a white and teal background, with the blog title
Blog | AI & the Future of Legal Tech

AI for General Counsel: 3 Use Cases to Improve Legal Strategy
Brightflag's Head of Product Marketing, Sarah Scales, smiling in business attire, with the blog title
Blog | Vendor Billing

How to Create the Perfect Set of Outside Counsel Guidelines
Brightflag Director of Solutions Consulting, Adam Moursy, smiling in a white dress shirt in front of a white and blue background, with the blog title
Blog | AI & the Future of Legal Tech

AI’s Impact on the Future of Paralegals
Kevin Cohn, Brightflag's Chief Customer Officer, smiling in front of a yellow circular background, with the blog title
Blog | Legal Ops & Career Development

What Is Legal Operations in 2025?
Brightflag Chief Customer Officer Kevin Cohn in a black polo shirt, in front of a white and blue background, with the text
Blog | Legal Ops & Career Development

The Average Legal Operations Manager Salary in 2025
Brightflag Customer Success Manager Michael Theise, smiling in a white business shirt in front of a white and yellow background, with the blog title
Blog | Legal Ops & Career Development

4 Legal Department Management Resources That Make Legal Teams More Efficient
Headshot of Brightflag Chief Customer Officer Kevin Cohn in a black shirt and Harbor Managing Director Stacie Neeter in business attire, smiling in front of a blue background, with the webinar title
On-Demand Webinar | General

Legal Transformation in the Fortune 500: A Brightflag x Harbor Fireside Chat
Brightflag's Director of Solutions Consulting, Adam Moursy, smiling in a white polo in front of a white and blue background with the title
Blog | Cost Control

5 Ways Legal Department Management Software Helps Cut Costs
A blue background with blue and white geometric shapes on the right, the Brightflag logo at the top, and the resource title
Download | Vendor Benchmarking

2025 Outside Counsel Benchmarking Report
Brightflag Solutions Consultant Tej Sachania, smiling in a blue business shirt, in front of a teal background, with the text
On-Demand Webinar

Brightflag Platform Tour
Brightflag's Chief Customer Officer, Kevin Cohn, smiling in a blue polo in front of a white and blue background, with the blog title
Blog | General

Key Takeaways from CLOC Global Institute 2025
Brightflag's Director of Customer Insights, Sinead Kenny, smiling in a red shirt in front of a white and blue background, next to the blog title
Blog | Legal Ops & Career Development

The 12 Legal Department KPIs In-House Teams Should Track
Brightflag's Director of Customer Insights, Sinead Kenny, smiling in front of a white and yellow background with a red button-down shirt on, next to the blog title
Blog | Vendor Benchmarking

How to Conduct an Effective Law Firm Panel Review
Brightflag Customer Success Manager Michael Theise, in a gray business shirt, smiling in front of a white and yellow background, with the blog title
Blog | Legal Ops & Career Development

Learning Legal Ops: A Beginner’s Guide to the Best Legal Operations Training
Brightflag Customer Success Manager Michael Theise, in a blue suit with a red tie, smiling in front of a white and teal background with the text
Blog | Legal Ops & Career Development

How to Build a Legal Operations Team Structure
Brightflag's Director of Solutions Consulting, Adam Mousy, in a suit jacket and blue dress shirt, smiling in front of a white and blue background, with the blog title
Blog | AI & the Future of Legal Tech

The Ultimate Guide to Legal Prompt Engineering
Sinead Kenny, Brightflag's Director of Customer Insights, smiling in front of a white and red background, in a red dress shirt, with the blog title
Blog | Budgeting & Planning

How to Use Legal Analytics Tools to Improve In-House Strategy
Brightflag's Director of Solutions Consulting, Adam Moursey, in a suit jacket and dress shirt, smiling in front of a white and yellow background with the blog title
Blog | AI & the Future of Legal Tech

The Top Legal AI Companies to Know in 2025
Geometric shapes interlocking in blue and teal with the Brightflag logo at the top and the text
Download | Legal Ops & Career Development

2025 Legal Operations Compensation Report
Headshots of Kevin Cohn (Brightflag Chief Customer Officer) and Matthew Steer (Deloitte Legal's Associate Director of Legal Management Consulting) in business attire, in front of a teal background, with the webinar title
On-Demand Webinar | AI & the Future of Legal Tech

Deloitte Legal AI Predictions: A Conversation with Brightflag
Brightflag Co-Founder and COO, Alex Kelly, smiling in a blue checkered dress shirt in front of a white and teal background, with the blog title
Blog | General

Why In-House Teams Need a Legal Matter Tracker
Brightflag's Head of Product Marketing, Sarah Scales, smiling in business attire in front of a white and teal background, with the blog title
Blog | General

The Ultimate Guide to Legal Change Management
Headshots of Brightflag Customer Success Managers Juliet Manso and Micheal Theise smiling in front of a teal background, with the webinar name
On-Demand Webinar | Vendor Benchmarking

How to Track Legal Department Metrics
Adam Moursy, Director of Solutions Consulting at Brightflag, smiling in a white button-down shirt in front of a white and yellow backdrop, with the blog title
Blog | AI & the Future of Legal Tech

Top Legal Technology Trends For In-House Teams in 2025
Brightflag's Director of Customer Insights, Sinead Kenny, smiling in a red button-down shirt in front of a white and blue background, with the blog title
Blog | General

4 Legal Department Metrics You Need to Track
Image of a person's hands holding an electronic device, with Brightflag's Legal Department Metrics ebook on the screen. Brightflag's logo is in the upper left corner, and the resource title
Download | General

Legal Department Metrics: A Guide to Measuring and Improving What Matters
On-Demand Webinar | Legal Ops & Career Development

2025 Legal Operations Compensation Report Reveal Webinar
Brightflag's Chief Customer Officer, Kevin Cohn, smiling in a black button-up shirt in front of a white and blue background, with the text
Blog | AI & the Future of Legal Tech

2025 Predictions: Brightflag’s Kevin Cohn on Legal Ops & Legal Tech
Letitia Haynes Frasier, Legal Operations Professional at Cox Media Group, smiling in a black-and-white business suit, in front of a blue and white backdrop, with the blog title
Blog | Legal Ops & Career Development

Creating an Award-Winning Legal Operations Function
Brightflag's Director of Customer Insights, Sinead Kenny, smiling in a red shirt in front of a white and blue background, with the blog title
Blog | Vendor Benchmarking

The Complete Guide to Legal Vendor Management
Brightflag Customer Success Manager Michael Theise, smiling in a dress shirt in front of a white and red background, with the blog title
Blog | Legal Ops & Career Development

Keys to Legal Operations Optimization in 2025
Brightflag Co-Founder and COO Alex Kelly, smiling in a business shirt in front of a red and white background, with the blog title
Blog | AI & the Future of Legal Tech

6 Essential Tools for Your Legal Tech Stack
Brightflag's VP of Sales, Jake Mendelson, smiling in a dress shirt in front of a red and white background, with the blog title
Blog | Cost Control

6 Elements Every Legal Technology Business Case Needs
Brightflag Customer Success Manager, Michael Theise, in a blue suit with a red tie, standing in front of a white and blue background, with the blog title
Blog | Legal Ops & Career Development

The Legal Ops Dictionary: Key Terms to Know
Brightflag's General Counsel, Laura Gleeson, smiling in a business suit in front of a white and blue background, with the blog title
Blog | General

How to Create a Legal Department Strategy (And Why It Matters)
Brightflag's Director of Solutions Consulting, Adam Moursy, smiling in a white dress shirt, in front of a white and red background, with the blog title
Blog | General

What is a Legal Matter?
Brightflag's logo with an image of a person holding a tablet device, and the resource title,
Download | General

The Legal Technology Business Case Guide
Brightflag's Director of Client Success, Greg Cavanaugh, smiling in a blue shirt in front of a yellow and white background, with the blog title
Blog | Vendor Billing

What is Block Billing? (And Why You Should Avoid It)
Jake Mendelson, Brightflag's VP of Sales, smiling in a business shirt in front of a yellow and white background, with the blog title
Blog | General

Buying Legal Tech: The Stakeholders to Know
On-Demand Webinar | Vendor Benchmarking

The Metrics Every In-House Team Should Track
White and blue background with Brightflag's logo and the webinar title
On-Demand Webinar | Budgeting & Planning

How In-House Leaders Approach Annual Financial Planning
Blog | Cost Control

What is Legal Expense Tracking?
On-Demand Webinar | Cost Control

How SMBC Controls Outside Counsel Spend
On-Demand Webinar | Vendor Billing

Effective Legal Invoice Review in 2024
Blue and teal background with the text
Download | Vendor Benchmarking

Hourly Rates in Am Law 100® Firms: Increases and Key Drivers
On-Demand Webinar | Vendor Benchmarking

Outside Counsel Benchmarking: Use Data to Drive Better Engagements
On-Demand Webinar | Vendor Billing

Brightflag Platform Tour and New AI Demo
Brightflag Customer Success Manager Michael Theise, in a blue suit and red tie, smiling in front of a white and blue background, with the blog title
Blog | General

Legal Procurement: A Comprehensive Guide
Blue background with the blog title
Blog | Cost Control

How SMBC Saved $2.7M and Transformed Outside Counsel Management
Brightflag's Director of Client Success, Greg Cavanaugh, smiling in a blue shirt in front of a white and yellow background, with the blog title
Blog | General

Legal Matter Management: A Comprehensive Guide
Brightflag's Director of Solutions Consulting, Adam Moursy, smiling in a white business shirt in front of a white and blue background, next to the blog title
Blog | Cost Control

6 Strategies to Reduce Legal Spend
Blog | Legal Ops & Career Development

How to Become a Legal Operations Manager
Director of Customer Insights at Brightflag, Sinead Kenny, smiling in a red dress shirt in front of a white and yellow background, with the blog title
Blog | Budgeting & Planning

How to Secure Budget for New Legal Tech Tools
Brightflag's Director of Solutions Consulting, Adam Moursy, smiling in front of a white and teal background in a white business shirt, with the blog title
Blog | AI & the Future of Legal Tech

4 Ways to Use AI to Reduce Legal Spend
Brightflag Co-Founder and COO Alex Kelly, smiling in a blue dress shirt, in front of a white and blue background with the blog title
Blog | Legal Ops & Career Development

10 Best In-House Legal Blogs
Brightflag's Chief Customer Officer Kevin Cohn, in a black dress shirt, smiling in front of a white and blue background, with the blog title
Blog | General

Announcing Brightflag’s Customer Advisory Board
Brightflag Director of Customer Insights, Sinead Kenny, smiling in a red shirt in front of a white and blue background, with the blog title
Blog | Budgeting & Planning

4 Legal Department Financial Planning Best Practices
An image of a person's hands holding a phone, with Brightflag's Legal Department Budget Planning Guide on the screen, to the right of the resource title: Legal Department Budget Planning Guide.
Download | Budgeting & Planning

Legal Department Budget Planning Guide
Michael Theise, Brightflag's Customer Success Manager, smiling in a business shirt in front of a white and red background, with the blog title
Blog | Legal Ops & Career Development

The Ultimate Guide to Legal Operations Job Descriptions
Brightflag General Counsel Laura Gleeson in black business attire, smiling in front of a white and teal background, with the blog title
Blog | Legal Ops & Career Development

The Best Alternative Career for Paralegals (+Other Roles to Consider)
Brightflag Customer Success Manager, Michael Theise, smiling in a business shirt on a white and yellow background, with the blog title
Blog | Legal Ops & Career Development

6 Essential Legal Operations Skills for 2025
Photo of Brightflag COO and Co-Founder Alex Kelly, in a blue business shirt, smiling in front of a blue and white background, with the text
Blog | Legal Ops & Career Development

The 10 Best Legal Podcasts for In-House Professionals
Brightflag's Director of Solutions Consulting, Adam Moursy, smiling in front of a red and white background in a suit, next to the blog title
Blog | Legal Ops & Career Development

5 Key Lessons for Legal Ops from CLOC 2024
Photo of a person reading Brightflag's
Download

Implementing Legal AI: The Complete Action Plan
Brightflag's Director of Client Success, Greg Cavanaugh, in a black t-shirt in front of a white and teal background, with the blog title
Blog | Vendor Billing

How to Detect and Prevent Double Billing from Law Firms
Brightflag's Director of Solutions Consulting, Adam Moursey, smiling in front of a yellow and white background, next to the blog title
Blog | AI & the Future of Legal Tech

Selecting a Legal AI Provider
Brightflag's Head of Product Marketing, Sarah Scales, smiling in business attire on a white and blue background, with the blog title
Blog | AI & the Future of Legal Tech

Building a Legal AI Roadmap
Brightflag VP of Data Science, Michael Dineen, smiling in a dress shirt and glasses in front of a white and blue background, with the blog title
Blog | AI & the Future of Legal Tech

The 6 Best Legal AI Tools for In-House Teams
Brightflag COO and Co-Founder, Alex Kelly, smiling in a blue shirt in front of a white and red background, with the blog title
Blog | AI & the Future of Legal Tech

A Guide to Enacting Legal Digital Transformation
Brightflag's Director of Solutions Consulting, Adam Moursy, in business attire in front of a white and blue background, with the blog title
Blog | Legal Ops & Career Development

What to Expect at CLOC 2024
Brightflag's Head of Product Marketing, Sarah Scales, smiling in business attire in front of a yellow and white background, with the blog title
Blog | Vendor Billing

What is LEDES? An Introduction to the Electronic Billing Format for Legal Invoices
Brightflag's VP of Data Science, Michael Dineen, smiling in a dress shirt and glasses in front of a red and white background, with the blog title
Blog | AI & the Future of Legal Tech

A Guide To Using Legal AI Software Tools For In-House Teams
Brightflag's General Counsel and VP of Legal, Laura Gleeson, smiling in business attire on a white and blue background, with the blog title
Blog | Legal Ops & Career Development

How to Achieve Work-Life Balance for In-House Lawyers
Brightflag Co-Founder and COO Alex Kelly, smiling in a blue business shirt, in front of a white and blue background, with the blog title
Blog | Vendor Benchmarking

Best Practices for Outside Counsel Management
Brightflag Chief Customer Officer Kevin Cohn, in a black dress shirt, smiling in front of a white and blue background, next to the blog title
Blog | Legal Ops & Career Development

Legal Operations Conferences in 2025: Why Attend & Where to Go
Blog | General

The Five Elements Of An Effective Legal RFP
Brightflag Director of Customer Insights, Sinead Kenny, Smiling in a red shirt on a blue and white background, next to the blog title
Blog | Vendor Billing

2025 Law Firm Billing Rate Increases: Why Rates Rose and How to Negotiate Lower Fees
Blog | Vendor Billing

When (and How) to Update Outside Counsel Guidelines
Greg Cavanaugh, Brightflag's Director of Client Success, smiling in front of a yellow and white background, next to the blog title
Blog | Accruals & Financial Close

There’s A Better Way To Handle Your Legal Accruals
Brightflag's Head of Product Marketing, Sarah Scales, smiling in front of a teal backdrop, next to the blog title
Blog | Budgeting & Planning

How Legal Can Collect and Report the Data That Finance Needs
On-Demand Webinar | Legal Ops & Career Development

2024 Legal Operations Compensation Report
Brightflag's General Counsel. Laura Gleeson, smiling in business attire in front of a white and blue backdrop, with the blog title
Blog | Legal Ops & Career Development

How to Build the Best In-House Legal Department Structure
Brightflag's Compliance Manager, Neil Toomey, smiling in a suit and tie, in front of a white and blue background, with the blog title,
Blog | AI & the Future of Legal Tech

A Guide to Ensure Data Compliance in Legal Ops Tools
Brightflag's Director of Customer Insights, Sinead Kenny, smiling in a red button-up shirt, on a white and yellow background, with the blog title
Blog | Cost Control

How Legal Project Management Drives Efficiency
Brightflag's Vice President of Product, Barry O'Melia, smiling in a blue button-up shirt with glasses, in front of a white and blue background, with the blog title
Blog | AI & the Future of Legal Tech

Unlock Greater Efficiency With Legal Workflow Automation
Image of Brightflag's Head of Product Marketing, Sarah Scales, smiling in front of a teal backdrop, with the blog title
Blog | Cost Control

How to Navigate Legal Cost Control in 2024
Brightflag's Chief Customer Officer, Kevin Cohn, in a dark dress shirt, standing in front of a white and yellow background, with the blog title,
Blog | AI & the Future of Legal Tech

2024 Predictions: Brightflag’s Kevin Cohn on Legal Ops & Legal Tech
Brightflag Co-Founder Alex Kelly, in a business shirt, smiling in front of a teal background, with a photo of Curt McDaniel to his right, below the blog title
Blog | Legal Ops & Career Development

Go Beyond the Brief: Advice from a CLO for Aspiring In-House Leaders
Brightflag's Head of Product Marketing, Sarah Scales, smiling in business attire in front of a teal background, with Avery Dennison's Dawn Hinz pictured in the bottom left, below the blog title
Blog | Budgeting & Planning

How Legal Ops Can Add Predictability to the Annual Planning Process
Sarah Scales, Head of Product Marketing at Brightflag, in business attire, smiling in front of a white and blue background with the blog title
Blog | Vendor Billing

You Don’t Need ABA Litigation Codes For Invoice Review (If You Have A.I.)
Brightflag's Sinead Kenny, in a red button-down shirt, smiling in front of a white and teal backdrop, next to the blog title
Blog | Cost Control

How In-House Counsel Can Better Control Law Firm Timekeeper Rates
Alex Kelly, Co-Founder of Brightflag, smiling in a business shirt on a white and red background, with the blog text,
Blog | Cost Control

Beyond Traditional Law Firms: An Introduction to Alternative Legal Service Providers
Sarah Scales, Brightflag's Head of Product Marketing, smiling in business attire on a teal backdrop, with MaryBeth Blair's headshot to the right, below the blog title
Blog | Accruals & Financial Close

How Coursera Transformed Their Accruals Process
Brightflag Co-Founder and COO, Alex Kelly, on a teal background, with the In-House Outliers podcast logo above him. A headshot of Andrew Stephens, General Counsel at MongoDB, is in the lower left corner, below the blog title,
Blog | Legal Ops & Career Development

How LinkedIn Prioritized Legal Ops As An Early-Stage Startup
Sam Higgs, Enterprise Accounts at Brightflag, smiling in a pink polo on a white background with teal circles, next to the blog title
Blog | AI & the Future of Legal Tech

Making the Case for Dedicated Legal Operations Software
Greg Cavanaugh, Brightflag's Director of Client Success, smiling in front of a white backdrop with blue circles, and the blog title
Blog | Vendor Benchmarking

The Ultimate Guide to Legal Data Analytics
On-Demand Webinar | Vendor Benchmarking

Timekeeper Rate Increases: What to Expect and How to Negotiate
Brightflag's Director of Data Science, Michael Dineen, smiling in glasses and a dress shirt, on a white and yellow background, with the blog title
Blog | AI & the Future of Legal Tech

Demystifying Generative A.I.’s Impact on Legal Departments
On-Demand Webinar | Budgeting & Planning

Stress-Free Legal Finances with Brightflag
Live Nation's Senior Director of Legal Operations, Stephanie Lamoureaux, smiling in a blue shirt on a teal background, with the Brightflag blog title
Blog | Legal Ops & Career Development

4 Paths Legal Ops Can Take to Win Finance’s Trust
Brightflag's Director of Client Success, Greg Cavanugh, with a beard in a blue shirt, smiling in front of a yellow circular background with the blog title
Blog | Vendor Billing

The Ultimate Guide to Legal Billing (and Checklist)
Dropbox logo on a white background with teal circles and the Brightflag logo below, on a black background.
Blog | Vendor Billing

How Dropbox Switched E-Billing Systems and Saved Thousands of Hours
Ocado Group's logo, with a small version of the case study to the right, and Brightflag's logo at the bottom on a black background.
Blog | Cost Control

Brightflag Case Study: Ocado
On-Demand Webinar | Cost Control

What the CFO Wants: Communicating Effectively About Legal's Finances
Legal Ops Leader Elizabeth (Murphy) Miller, smiling in a white business shirt in front of a blue and white background, with the title
Blog | Budgeting & Planning

Annual Planning Advice from Legal Ops Leader Elizabeth Miller
Brightflag's Director of Sales - EMEA, in glasses and a green shirt, smiling in front of a white and red background, with the title
Blog | Vendor Benchmarking

Law Firm Benchmarking: What It Is and How to Start
On-Demand Webinar | Vendor Billing

E-Billing Implementation Best Practices
Sonnedix logo on a white background with a small copy of the case study on the right, and the Brightflag logo at the bottom on a black background.
Blog | Cost Control

Brightflag Case Study: Sonnedix
On-Demand Webinar | Cost Control

Control Legal Costs with Brightflag
Syngenta logo on a white background with a small sample case study document on the right, and the Brightflag logo at the bottom.
Blog | Vendor Billing

Brightflag Case Study: Syngenta
Brightflag's Sales Development Manager, Emma Bradfield Skelly, smiling in a white blazer, in front of a blue circular background, with the blog title
Blog | Vendor Billing

Does Your Accounts Payable System Serve Your Legal Spend Management Goals?
On-Demand Webinar | Cost Control

Controlling Legal Costs in 2024: Get Ready for Another Lean Year
Ironclad's logo on a white background, with a small case study document to the right, and the Brightflag logo along the bottom on a black background.
Blog | Cost Control

Brightflag Case Study: Ironclad
Black and white image of a person's hands typing on a computer and writing in a notepad, with blue circles imposed on top of the image. For the Brightflag blog
Blog | Budgeting & Planning

Predicting Legal Spend: Taking Away the Fear
Black and white image of hands typing at a laptop and using software, for the Brightflag blog
Blog | Cost Control

The Benefits of Legal Spend Management Software
Blog | Cost Control

7 Reasons to Make Legal Spend Management Your Top Priority
Photo of a person viewing Brightflag's Sample Legal E-Billing RFP document on their tablet, with the Brightflag logo in the upper left.
Download | Vendor Billing

Sample Legal E-Billing RFP
Black and white image of a person typing at a laptop computer, with small blue circle graphics around the outside. For the Brightflag blog
Blog | Vendor Billing

Legal E-Billing RFP Guide: 10 Tips for Writing One That Works
On-Demand Webinar | Budgeting & Planning

Navigating Annual Financial Planning with Avery Dennison's Director of Legal Operations
Promo image for the
On-Demand Webinar | Budgeting & Planning

Budget Better with Brightflag
Profile photo of Sam Higgs, Enterprise Accounts at Brightflag, smiling in glasses and a pink shirt, next to the blog title
Blog | Budgeting & Planning

How e-Billing Helps Legal Departments Stress Less During Budget Season
Brightflag logo next to a large yellow
Video | Vendor Billing

Brightflag 5-Minute Overview
Toll's logo, next to a small image of the case study, with the Brightflag logo at the bottom on a black background.
Blog | Budgeting & Planning

Brightflag Case Study: Toll
On-Demand Webinar | Accruals & Financial Close

Automating Accruals with Brightflag
Tim Casey, General Counsel and Chief Compliance Officer at Numotion, smiling in a business suit on a blue background, with the Brightflag logo and the webinar title
On-Demand Webinar | Budgeting & Planning

Best Practices for Legal Budgeting
Laura Gleeson, Brightflag's first General Counsel, smiling in business attire and looking off-camera, with yellow circles on a white backdrop and the text
Blog | Legal Ops & Career Development

6 Questions for Brightflag’s First GC, Laura Gleeson
On-Demand Webinar | Accruals & Financial Close

Becoming an Accruals Pro with Coursera's Director of Legal Operations
Photo of Sarah Scales, Brightflag's Head of Product Marketing, smiling in business attire in front of a white background with red circle, next to the title
Blog | Cost Control

The ROI of Legal Spend: Calculating Cost and Time Savings
A black and white photo of Sarah Irwin in a dark blouse, smiling in front of a blue background, with the Brightflag blog title
Blog | Legal Ops & Career Development

Building an In-House Legal Function From Scratch: Innovative Approaches to Ensuring Cost Control and Efficiency
Greg Cavaugh, Director of Client Success at Brightflag, smiling in a dark blue shirt, in front of a white background with blue circles, next to the title text
Blog | Budgeting & Planning

Data Analytics for In-House Legal Teams: The Getting Started Guide
Photo of Electra Japonas, Founder and CEO at TLB, in white business attire, smiling in front of a blue background, with the text
Blog | AI & the Future of Legal Tech

Why In-House Legal Needs to Embrace A.I.
Black and white image of a person's hands typing on a computer and writing in a notepad, with blue circles imposed on top of the image. For the Brightflag blog
Blog | Legal Ops & Career Development

A Dictionary of Legal Operations Terms
Lufthansa's logo on a white background with teal circles, for the Lufthansa Brightflag case study.
Blog | Cost Control

How Lufthansa Controlled Legal Costs and Created an Immediate ROI
Blog | Legal Ops & Career Development

Crushing Conflict: A Legal Ops Guide to Managing Combative Conversations
The Brightflag logo with a large
Video | Accruals & Financial Close

Accruals Management with Brightflag
Sharon Palchak, Customer Success Manager at Brightflag, smiling in front of a yellow circular background, with the title
Blog | General

What Exactly Is A Trusted Guide? How Brightflag Supports Its Customers
Image of the Las Vegas skyline in a circular graphic, with illustrations of graphs and law imagery surrounding it, and the title
Blog | Legal Ops & Career Development

CLOC Global Institute 2023 Roundup: Attendee Perspectives
Brightflag's Sarah Scales, smiling in a black-and-white profile photo, next to the Legal Ops 101 log and the title
Video | Legal Ops & Career Development

Legal Ops 101: Change Management
Jake Mendelson, Brightflag's VP of Sales, smiling in a business shirt in front of a red circular background with the text
Blog | Cost Control

3 Companies That Transformed Their Legal Spend with Brightflag’s E-Billing Platform
A man and a woman in business attire consulting a legal document, for the Brightflag blog
Blog | Vendor Benchmarking

In-House vs. Outside Counsel: Choosing the Right Option
A red background with circular images inside, including an illustration of a red flag, and a photo of people's hands near a laptop computer. For the Brightflag blog
Blog | Vendor Billing

Legal Ops Red Flags: 6 Signs Your Spend Management System Needs an Upgrade
Maureen Casey, Success Team Lead at Brightflag, in a black sweater, smiling in front of a white background, with the text
Blog | Legal Ops & Career Development

How Legal Operations Professionals Can Address the Gender Pay Gap During Salary Negotiations
Open laptop on a table, with the Outside Counsel Guidelines document on the screen. To the left is the Brightflag logo and the title
Download | Vendor Billing

Sample Outside Counsel Guidelines
Small circular image of a person putting books on a bookshelf, with the blog title
Blog | Legal Ops & Career Development

Law Library Essentials: The Best Books for Legal Professionals
Lisa Lang, Vice President and General Counsel at Ohio Northern University, smiling in front of a blue background, with the title
Blog | Legal Ops & Career Development

Using Successful Communication and Collaboration to Establish a Legal Ops Function
Black-and-white profile photo of Brightflag Chief Customer Officer Kevin Cohn, next to the Legal Ops 101 logo and the title
Video | Legal Ops & Career Development

Legal Ops 101: Objectives and Key Results (OKRs)
Krysta (Bouchard) Johnson of Lexion is pictured beside the title of her blog,
Blog | Diversity, Equity & Inclusion

The Intersection of Neurodiversity and Legal Operations: Opportunities and Obstacles
Image of an upturned hourglass on a table, with sanding pouring down it and a person typing in the background. For the Brightflag blog
Blog | Legal Ops & Career Development

The Keys to Efficient In-House Legal Department Management
Webinar promo image with Sarah Scales and Pauric O'Brien's headshots, and the text
On-Demand Webinar | Cost Control

5 Essential Strategies for Legal Cost Control
Sinead Kenney smiling next to title of blog,
Blog | Legal Ops & Career Development

How Gaining Visibility Into Legal Spend Transforms the General Counsel Role
Blog | Vendor Benchmarking

It’s OK to Play Favourites: Identifying Your Core Outside Counsel Team
Image of John Bennett beside the title of his blog,
Blog | Cost Control

The Power Duo: General Counsel and COOs Working Together for Better Spend Management
Blog | Diversity, Equity & Inclusion

Shining a Light on Pay Equity: Salary Transparency in Legal Operations
Brightflag's Legal Ops 101 logo on a black and teal background with the title
Video | AI & the Future of Legal Tech

Legal Ops 101: Legal Tech & Terminology
Blog | Vendor Benchmarking

Better Together: Keys to Improving Outside Counsel Relationships
Jessica Markowitz, President and COO at Paragon Legal, in a pink blouse, smiling in front of a blue background with the text
Blog | Legal Ops & Career Development

What is Rightsourcing, and How Can You Apply Its Benefits to Your Legal Team?
Blog | Legal Ops & Career Development

From Paralegal to Legal Operations: Telltale Signs You Should Make the Career Switch
Blog | Vendor Billing

Understanding UTBMS Codes
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Blog | Legal Ops & Career Development

Legal Operations Jobs for Your Team
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On-Demand Webinar | Budgeting & Planning

The Blueprint for Better Legal Budgeting
2023 Legal Ops Compensation Survey
On-Demand Webinar | Legal Ops & Career Development

2023 Legal Operations Compensation Survey
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Video | AI & the Future of Legal Tech

Legal Ops 101: Integrations and APIs
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Download | Legal Ops & Career Development

2024 Corporate Legal Operations Compensation Report
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Blog | Legal Ops & Career Development

Understanding the Legal Operations Iron Triangle
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Blog | Cost Control

How Tech Helps Teams Persist Amid In-House Legal Budget Cuts
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Video | Vendor Benchmarking

Legal Ops 101: Vendor Assessment
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Video | Vendor Billing

Reporting with Brightflag
Blog | Legal Ops & Career Development

5 Ways General Counsel Can Level Up Their In-House Legal Team
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On-Demand Webinar | Cost Control

How AI Enables More Efficient Legal Spend Management
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Blog | Cost Control

Fixing the Pain of PDF Invoices for Legal Teams
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Blog | Vendor Billing

Reading Between The Lines: How to Qualify Legal Tech Reviews
Blog | Legal Ops & Career Development

How Legal Ops Can Build Their Brand on LinkedIn (And Why You Should)
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Video | Legal Ops & Career Development

Legal Ops 101: Your First 100 Days
Blog | Vendor Billing

What Comes First? How to Choose Your First Legal Tech Purchase
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Blog | Legal Ops & Career Development

Making Your Move: From Legal to Legal Ops
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Video | Vendor Benchmarking

Legal Ops 101: Data & Analytics
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Video | Budgeting & Planning

Budgeting with Brightflag
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Blog | AI & the Future of Legal Tech

How A.I. Invoice Review Actually Works
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Blog | AI & the Future of Legal Tech

ChatGPT Offers Reminder of AI’s Rightful In-House Legal Role
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Blog | Legal Ops & Career Development

Overcoming Burnout: How to Bounce Back After a Tough Year in Legal Ops
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Blog | Legal Ops & Career Development

3 Ways In-House Counsel Can Thrive Post-Layoff
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Blog | Vendor Billing

Brightflag Customer Story: Cresco Labs
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Blog | Legal Ops & Career Development

From Roadblock to Road Builder: 3 Ways to Change C-Suite Perceptions of In-House Legal
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Blog | Legal Ops & Career Development

How to Find Your People: Finding Your Online, Legal Ops Community
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Video | Vendor Billing

Legal Ops 101: LEDES and UTBMS
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Video | Vendor Benchmarking

Vendor Management with Brightflag
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Blog | AI & the Future of Legal Tech

Artificial Hype: Practical Applications of A.I. Within the Legal Department
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On-Demand Webinar | Legal Ops & Career Development

From Paralegal to Legal Ops: Learnings from Those Who've Made the Jump
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Blog | Cost Control

3 Objections Legal Ops Must Address When Making the Case for Spend Management Software
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Download | Cost Control

Legal Cost Control Checklist
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Blog | Vendor Billing

Why UTBMS and LEDES Don’t Work As Well As They Should, And How AI Can Help
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Video | Vendor Billing

Legal Ops 101: Outside Counsel Guidelines
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On-Demand Webinar | Legal Ops & Career Development

Exploring the Emerging Legal Department
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Blog | Diversity, Equity & Inclusion

In-House Counsel Can Lead the Way to a More Diverse Legal Profession
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Blog | Legal Ops & Career Development

More Than Just a Cost Center: It’s Time for Legal Leadership to Change The Perception of In-House Legal
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Video | Vendor Billing

Legal Ops 101: Matter Management
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On-Demand Webinar | Legal Ops & Career Development

Hiring and Being Hired in Legal Ops
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On-Demand Webinar | Diversity, Equity & Inclusion

Building Diverse & Inclusive Legal Departments
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Video | Accruals & Financial Close

Legal Ops 101: Sarbanes–Oxley Act (SOX) Compliance
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Video | AI & the Future of Legal Tech

Document Management with Brightflag
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On-Demand Webinar | Vendor Billing

Challenging Conventional Wisdom on Billing Guidelines
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Download | Vendor Billing

Brightflag Finance Integrations Guide
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Blog | Vendor Billing

How to Automate & Accelerate Your Legal Invoice Approval Workflow
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Video | Budgeting & Planning

Legal Ops 101: Financial Planning & Analysis (FP&A)
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Blog | Budgeting & Planning

Here Are the Reports Your CFO Wants to See From The Legal Department
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On-Demand Webinar | Cost Control

Your M&A Spend Management Playbook
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Video | Vendor Billing

Invoicing with Brightflag
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Video | Accruals & Financial Close

Legal Ops 101: Accrual Accounting
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On-Demand Webinar | Cost Control

Your Litigation Spend Management Playbook
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On-Demand Webinar | Vendor Benchmarking

Your Practical Law Firm Benchmarking Playbook
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Video | Vendor Billing

Matter Management with Brightflag
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On-Demand Webinar | Vendor Billing

How to Build Your Automated Invoice Review Process
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Download | Cost Control

Legal Spend Management Health Check
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Video | AI & the Future of Legal Tech

Calendaring with Brightflag
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On-Demand Webinar | Legal Ops & Career Development

5 Lessons From My First Year as General Counsel with AccuWeather's Jennifer Chung
Stephanie Hamon, Head of Legal Operations Consulting at Norton Rose Fulbright, smiling in a floral blouse on a blue background, with the Brightflag logo and the text
On-Demand Webinar | Budgeting & Planning

AI & the Promise of Predictable Legal Spend
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Video | General

Legal Service Requests with Brightflag
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On-Demand Webinar | Vendor Benchmarking

Getting Serious About Value-Based Legal Sourcing
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On-Demand Webinar | Legal Ops & Career Development

5 Lessons From My First Year in Legal Ops with Ferring Pharmaceuticals' Sheila Dusseau
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On-Demand Webinar | Cost Control

Law & Software E1: Introducing Legal Spend Management
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On-Demand Webinar | Legal Ops & Career Development

5 Lessons Establishing Legal Ops Processes with Ashley Adams
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Download | AI & the Future of Legal Tech

Brightflag Implementation Guide
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Blog | Vendor Benchmarking

Sonnedix & Brightflag Win Pricing Category at Legal Procurement Awards
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Blog | Budgeting & Planning

The Way to More Productive, Predictable Legal Budgeting
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Blog | Vendor Benchmarking

Brightflag Product Update: Vendor Performance Reporting
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Blog | Vendor Billing

Law Firms Don’t Have to Hate Your E-Billing Software
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On-Demand Webinar | Cost Control

Building Best Practice Legal Spend Reporting
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Blog | Cost Control

3 Big Legal Spend Debates You Could Be Settling With Data
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Blog | AI & the Future of Legal Tech

Brightflag Announces $28M Funding Round
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Blog | Cost Control

Are You Managing Legal Spend or Merely Paying Bills?
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Blog | Diversity, Equity & Inclusion

Brightflag Product Update: Diversity & Inclusion Module
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Blog | Vendor Billing

Legal Invoice Review: How To Do It Effectively
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Blog | Cost Control

Legal Spend Reporting: The Practical Guide
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Blog | Budgeting & Planning

Tighten Legal Cost Control With Brightflag’s Budgeting & Forecasting Features
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Blog | Legal Ops & Career Development

How In-House Legal Teams Can Better Relate To The Business
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Blog | Legal Ops & Career Development

How to Make Lasting Changes in Legal Operations: An Interview with UpLevel Ops’ Brenda Hansen
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Blog | Legal Ops & Career Development

The Surprising Realities of Reaching the General Counsel Role: An Interview with AccuWeather’s Jennifer Chung
Blog | Legal Ops & Career Development

On Models & Designs for the Modern Legal Department: An Interview with The Crown Estate’s Rob Booth
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Blog | Legal Ops & Career Development

On Patience & Partnership in Legal Operations: An Interview with Sheila Dusseau, Head of Global Legal Operations at Ferring Pharmaceuticals
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Blog | Vendor Billing

Brightflag’s Auto-Invoice Processing Functionality Eliminates Manual Invoice Review
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Blog | AI & the Future of Legal Tech

Reduce Manual Work With Brightflag’s Automated Tax Compliance
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Blog | Vendor Billing

How to (Responsibly) Replace Broken Legal Billing Software
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Blog | Budgeting & Planning

Tracking Legal Spend: The Questions All Good Budget Reports Answer
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Blog | Cost Control

Alternative Fee Arrangements Explained (Examples & Suggestions)
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Blog | Vendor Billing

Creating Effective Billing Guidelines
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Blog | Vendor Billing

Vendor Security: Why Legal Ops Should Require ISO Accreditation
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Blog | Budgeting & Planning

How to Get Budget for a Dedicated Legal Operations System
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Blog | Legal Ops & Career Development

Welcoming Our New Chief Customer Officer Kevin Cohn