Want to Leverage AI But Don’t Know Where to Start? Download The Complete Legal AI Action Plan


A smarter start, by design

Standardize matter intake, triage requests, and
see legal's true impact on the business.

Capture the info you need, when you need it

Administrators will be able to create any number of request templates, with each template having its own set of fields and file attachments, ensuring that legal always has the full picture for each request.

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Support your colleagues, wherever they work

Business users will be able to submit requests to legal by filling out a branded web form. Requests can also be submitted directly from your business users’ systems of record using our Request API.

Identify the work to be done, and get to it

Your days of going back and forth on email are reaching an end. Organize requests by priority, auto-assign them to members of the legal team, and convert accepted requests into matters with a single click.

lawyer's daily dashboard

Understand legal's workload and value to the business

Finally, leaders will have visibility into the true value of legal and be able to answer questions like how many requests legal is receiving and which departments request legal support most often.

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Enjoy one easy platform, with limitless possibilities

Legal Service Requests is being built on the same AI-powered platform as Brightflag’s Legal Matter Management and Legal Spend Management modules, providing a unified legal operations management experience.

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Ready to level up your legal operations?

We'd love to give you early access to Legal Service Requests.