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Building a Legal Operations Function from the Ground Up with Hope Cannon

Sarah Scales, Director of Content Marketing at Brightflag

 

As a legal operations leader and team of one across multiple organizations, Hope Cannon has built legal ops functions from the ground up—establishing priorities, earning stakeholder trust, and demonstrating clear value to the business. In this video, she shares how Brightflag supported that journey, from a smooth implementation experience to delivering measurable ROI within months.

Sarah Scales

Director of Content Marketing at Brightflag

Sarah Scales is the Director of Content Marketing at Brightflag. She holds a Bachelor’s Degree in Law and Political Science from Trinity College Dublin, as well as a post-graduate diploma in Software Product Management from Technological University Dublin. Sarah's extensive experience in the legal technology space has served to make her a subject matter expert on a wide variety of topics related to legal operations and in-house legal workflows, including legal invoice review, outside counsel guidelines, legal cost control, and more.

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