Introducing Brightflag’s 2026–2027 Customer Advisory Board

At Brightflag, customer-centricity isn’t a catchphrase; it’s our core operating principle. It means every product innovation, every strategic investment, and every conversation about the future of our business is grounded in the needs and perspectives of our customers.

Legal teams around the world are under more pressure to do more with less, and AI adoption has now become a mandate. As AI usage grows, so have questions about how to govern it and how to trust what it produces. To ensure Brightflag continues to grow in lockstep with the evolving needs of these teams, we’re thrilled to announce the 2026–2027 Brightflag Customer Advisory Board.

Now entering its third year, the Customer Advisory Board serves as a mechanism for our most engaged and experienced customers to shape the direction of our platform. This year’s Board includes a diverse, global group of legal leaders selected to represent a range of industries, company sizes, and operating models. Their insights will influence our roadmap and strategy, from AI-driven product enhancements to the evolution of outside counsel management best practices

Aaron Bath, U.S. Vice President of Litigation Support & Legal Operations at Balfour Beatty

Returning as a Customer Advisory Board member for a second year, Aaron brings more than 25 years of litigation experience and over 120 trials to his credit, and deep practical insight to the evolving intersection of law, operations, and technology. Aaron also serves as an adjunct professor at Southern Methodist University, where he teaches courses on legal technology, eDiscovery, and the use of artificial intelligence in Law.

A recognized thought leader in legal innovation, Aaron also serves on the advisory boards for Consero’s Legal Operations Forum and Litigation & Investigations Forum. He is a former President of the Dallas Area Paralegal Association and a founding board member of the North Texas Chapter of the Association of Certified E-Discovery Specialists.

Peter Boyajian, Legal Operations Manager for eBilling and Outside Counsel Management at Nutanix

Peter is the Legal Operations Manager for eBilling and Outside Counsel Management at Nutanix, where he leads the strategy behind the enterprise’s legal vendor and spend management programs. With over a decade of experience across Legal Ops, operational governance, and business intelligence—including roles at Shopify and Chubb—Peter specializes in transforming complex spend data into decisive financial strategy.

He has a proven track record of building foundational budgeting models, developing global data analytics for executive leadership, and modernizing vendor ecosystems to drive material business impact.

Letitia Haynes-Frasier, Director of Legal Operations at Cox Media Group

Letitia leads legal technology, budget and outside counsel management, as well as operational strategy for the enterprise legal function at Cox Media Group. She is the recipient of The American Lawyer’s 2025 Award for Best Legal Operations and the 2026 Monica Bay Women of Legal Tech Award, recognizing her leadership in legal innovation and operations.

Rob Kwant, Head of Legal Operations at Snap, Inc.

Rob has served as the Head of Legal Operations for Snap, Inc. (aka Snapchat) for the last two years. Previously, he was Head of Legal Operations for Cruise, LLC, a self-driving car company.

Rob graduated from UCLA school of law; and, before formally transitioning to legal operations he worked as a litigation attorney and in-house counsel for a number of SF-based startups. He lives and works in San Francisco.

Dimitri Lucas, Legal Operations and Digital Transformation Manager at Sanofi

With more than 15 years of experience spanning Fortune 500 in-house legal departments, global professional services, and legal technology, Dimitri is a legal operations and digital transformation leader focused on improving complex, high-stakes operations that require precision, sound judgment, and effective cross-functional execution.

Dimitri leads legal operations and digital transformation for the global Legal, Ethics, & Business Integrity organization at Sanofi. He oversees he operating model for the department’s core enterprise systems and capabilities, including contract lifecycle management, e-billing, competitive sourcing, document and knowledge management, and legal hold. He also leads the department’s legal AI strategy and adoption roadmap, directs modernization initiatives across Legal, Technology, Procurement, Finance, and Compliance, and manages a legal operations team.

Dimitri is a member of the Corporate Legal Operations Consortium (CLOC).

Natalie Moore, Vice President, Head of Legal Operations at Davidson Kempner European Partners LLP

Based in London, Natalie leads the Legal Operations team at Davidson Kempner. Her career began in private practice before she moved in-house nearly a decade ago, where she established the legal operations function at Davidson Kempner and have since built and scaled it into a global team. The team supports the efficiency and process optimization of the Legal, Compliance, and Asset Management departments, with a particular focus on streamlining workflows through internally built tools, driving adoption of new technology and AI-powered systems, and building capacity through external partnerships and outsourcing models.

Working in legal operations within Finance gives Natalie huge exposure across the wider organization, and she particularly enjoys engaging with investment processes and the breadth of challenges this environment brings. Most recently, she led the diligence process for law firm spend and e-billing providers, resulting in the selection and approval of Brightflag—a significant win for the firm.

Jonathon Pelter, Director of Compliance at Vista Equity Partners

Jonathon (“JP”) Pelter is a member of the Legal & Compliance Department at Vista Equity Partners, where he focuses on legal operations, legal spend management, legal entity management, and the evaluation and implementation of technology solutions that enhance the efficiency and effectiveness of the legal and compliance function.

Jonathon earned a Bachelor of Arts in Political Science from The Pennsylvania State University and a Master of Education in Educational Leadership from Lehigh University. Prior to joining Vista Equity Partners, he worked as a Senior Paralegal in the Investment Funds Group at Kirkland & Ellis LLP, supporting the formation and operation of private investment funds.

Saj Siva, Legal Operations Manager at MongoDB

Saj is a Legal Operations Manager at MongoDB, where he’s defined the digital operating model for Legal while driving the strategic transformation needed to scale effectively. Based in Toronto, he brings a cross-functional approach to legal operations, translating strategy into practical execution and stronger business outcomes across teams.

Midori Vasquez, Legal Operations Leader

Midori is a seasoned Legal Operations leader with over a decade of experience building and scaling department functions from the ground up. For Midori, the real work of legal operations isn’t just deploying tools, it’s the architecture: deciding how matters flow, setting outside counsel expectations, and building the structural muscle memory a legal department relies on to make growth clean. She brought this builder’s instinct to Elasticsearch, where she selected and then implemented Brightflag in under 45 days, using its spend data foundation to construct a complete, data-driven outside counsel management program. Prior to that, she built Arconic Corporation’s global legal operations function from scratch.

When she isn’t busy bridging the gap between legal teams and technology, Midori is shaping the future of the profession. She serves on the Executive Leadership Team for the Association of Corporate Counsel (ACC) Legal Operations Network and helps train the next generation of talent as an Adjunct Instructor and Advisory Board Member at Duquesne University’s School of Law Paralegal Institute. Based in the Greater Pittsburgh Area, Midori is currently “in transition” while she’s actively consulting, speaking on webinars, and looking for her next big organizational puzzle to solve.

Tara Young, Chief Legal Officer at ElectriCities of NC

A seasoned attorney with 20 years of experience, including a decade in the utility and renewable energy industry, Tara is currently Chief Legal Officer at ElectriCities of NC. Before joining ElectriCities, she served as General Counsel at Spearmint Energy and held senior legal positions with various law firms and companies in Las Vegas, where she lived for many years.

Outside of work, Tara is passionate about representing children in foster care and running marathons. She holds a B.A. from Tufts University, a J.D. from the University of Washington, and an MBA in Energy from the University of Oklahoma.