• The Human Side of E-Billing
    Technology doesn’t implement itself – it takes people to do it. People, process, technology – these are the three pillars to creating a high functioning and efficient legal department. But software companies like us are often guilty of focusing on the technology, without giving enough time to the crucial role people play in the success […]
  • The Latest (and Greatest) Litigation Cost-Control Strategy
    This is the second in a series of posts about litigation costs facing corporate legal departments. It discusses strategies for controlling litigation costs. Previously, we looked at litigation trends for 2017, and in an upcoming post, will review litigation management technology. In September of 2008, with Lehman Brothers on the verge of bankruptcy and the […]
  • Artificial Hype: Practical Applications of AI within the Legal Department
    By now we have all heard the term “AI” or artificial intelligence many times over, whether reading the latest business headlines, attending an industry conference or simply scanning your social news feeds on LinkedIn or Twitter. While this latest buzzword seems to be nothing more than a distraction to some, there are, in fact, real […]
  • US Litigation Trends for 2017
    This is the first in a series posts from Brightflag on litigation costs for corporates. In it we will cover overall market trends, strategies on controlling costs, and how to utilize technology in litigation management. Legal spending takes a large bite out of a company’s bottom line.  For most companies with business as usual it […]
  • Legal invoice review: How to do it effectively
    This is the second of a two-part Brightflag series on legal billing guidelines and invoice review, find Part One on creating effective billing guidelines here. In the overall process of managing outside counsel spend, reviewing invoices is the final step in a larger process. You will have likely gone through a selection process of some kind, […]
  • Creating Effective Billing Guidelines
    For any legal department, a clear and concise set of billing guidelines is one of the most effective ways to ensure you get the most from your relationships with outside counsel. Great relationships with counsel are based on clear expectations being set – and guidelines are a quick and easy way to move towards this […]
  • Why legal departments need spend management
    Sleepless nights What keeps GCs up at night?  One worry is the constant need to meet the demand for legal services from their business colleagues with limited resources. Smaller legal departments feel this even more acutely.  They have fewer resources at their disposal and yet are expected to meet the needs of the business all […]
  • What legal departments can learn from their business colleagues
    To meet this challenge, legal departments must focus on process improvements and metrics to track progress in the same way other business functions do. This strategy has already been adopted by many larger legal departments, who have seen great success in developing ‘legal operations’ functions to accomplish these goals. In a smaller department, however, the […]
  • Smarter, Faster, Cheaper
    “Law Firm Rates Are Way Too High”, declared a recent headline in Bloomberg Big Law Business. In an interview, Susie Lees, the General Counsel of US insurance giant Allstate, reveals her ‘pet peeve’: astronomical legal bills charged at inflexible hourly rates. Worse still she says, these bills increase annually. The demand for affordable legal services […]